Services Innovation and Management course is part of the Northeastern University’s D’Amore-McKim School of Business Graduate Program

Cambridge, MA - - April 25, 2013 - - Beginning today, Susan Loconto Penta, Co-Founder and Managing Partner at MIDIOR Consulting, will teach a 10-week course to a cross-functional group of professionals and managers from Brown Brothers Harriman. The Services Innovation and Management course is part of an onsite Graduate Certificate of Advanced Study in Management program offered through Northeastern’s D’Amore-McKim School of Business. For the past 12 years, Susan has served as an Executive Professor on the adjunct faculty at the D’Amore-McKim School, where she teaches graduate courses in entrepreneurship and innovation.

According to David Abdow, Associate Dean, Executive Programs at the D'Amore-McKim School, “Susan’s deep expertise in product strategy, specifically in the financial services sector, made her the ideal choice to teach the services innovation and management curriculum. Professionals at Brown Brothers Harriman will benefit from her experience working with clients that span the worlds of asset managers, asset servicers and banking”.

“Creating and nurturing a culture of innovation presents a tremendous opportunity for financial services firms. The companies that succeed in this endeavor will be able to differentiate their services for clients develop a sustainable pipeline of successful products “, noted Susan Loconto Penta, Co-founder and Managing Partner of MIDIOR Consulting.

The curriculum will cover topics including: • Opportunity analysis and market segmentation • Products, platforms and innovative solutions • Competition, positioning, pricing and selling • Funding, financial modeling and business cases • People, teams and innovation culture

The Services Innovation and Management course is one of four courses selected by Brown Brothers Harriman. Upon completion of the courses, participants will earn a Graduate Certificate for Advanced Study in Management from the D’Amore-McKim School. Classes are held onsite in Boston. Managers from the firm’s New York, New Jersey and Colorado offices also participate via video conference.

MIDIOR is a professional services firm delivering value for clients by unleashing the power of their products and platforms. MIDIOR supports product and platform teams through insight and analysis, product development and management expertise, and technology and data services. Our integrity, candor and diligence set the standard for service delivery and our deep respect for people, complemented by our dedication to the community, are woven into the fabric of our culture.

Northeastern University’s D’Amore-McKim School of Business, established in 1922, provides its students—undergraduate, graduate and executive—with the education, tools, and experience necessary to launch and accelerate successful business careers. The school credits its success to expert faculty, close partnerships with the business community, and its emphasis on rigorous academics combined with experiential learning. The school is nationally ranked by several prestigious publications. Most recently, Bloomberg Businessweek ranked the school’s undergrad business program at #25 in the U.S. and #1 for internships for the eighth consecutive year. Bloomberg Businessweek also ranks the full-time MBA program #51 in the nation’s top U.S. MBA programs. For more information about the D’Amore-McKim School of Business, visit http://damore-mckim.northeastern.edu/.

Media Contact: Rachael Mindich