Publications & Presentations

Publications & Presentations

ARTICLE  -  BENEFITS MAGAZINE JANUARY/FEBRUARY 2025

Multi-employer benefit funds have an increasing need for data operations as data becomes the basis for key decisions. Following the six key steps in this article can help fund offices get off on the right foot with their data operations.

Multi-employer funds may need to take a closer look at how to succeed in a remote working environment. Article by Susan Loconto Penta.

A mobile app can help multi-employer benefit funds meet member demands for self-service while reaping advantages for the fund office. Article by Casey Sirotnak, Michael J. Goldberger, and Robert Sica.

ARTICLE  -  BENEFITS MAGAZINE NOVEMBER 2017

A shift toward consolidation and changing member expectations are among the trends modern fund offices must respond to. New technology can be part of the answer, but fund offices also may need to consider new organizational structures. Article by Susan Loconto Penta.

The fund office has gone live with a new information technology system. This is the final installment of a three-part series on choosing and implementing a new technology platform. Article by Michael J. Goldberger.

Connecting unions and benefit funds to their members and the information they need has never been easier. Hear our conversation detailing one benefit fund’s experience deploying a mobile self-service app based on VIA, our mobile platform for member self-service.

MIDIOR’s Market Map provides a way to put research findings into the context of current market dynamics to support better decision-making about where to invest in new products or services. Presented by Susan Loconto Penta and John Sutter.

Focused on our framework for evaluating products in the context of their target markets and yielding a good basis for prioritizing investment decisions and new market segments. Presented by Susan Loconto Penta.

A perspective about the key aspects of the implementation process that needs to be in place before you push the “go-live” button. Article by Michael J. Goldberger

A key to success in selecting the right technology partner is pregame preparation by the fund office and trustees. Article by Michael J. Goldberger

Focused on the Competition Cube, MIDIOR's framework for analyzing and monitoring competition at the product level and the basis for our competitive analysis work. Presented by Susan Loconto Penta. 

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